Cebu-located Call Center BPO Companies

These companies concentrate more on contact center outsourcing (CCO) especially on voice/call services, but may not be limited only to that. It may also include non-voice contact services like email support.

1. Stream Global Services: A global outsourcing solutions provider providing BPO

PIPC
Photo by: marvin gaerlan, CC BY, via flickr

services to Fortune 1000 clients. It has a branch in Cebu located in Asiatown IT Park.

*Stream Cebu City Locations:

a. 5th & 7th Floors, PIPC Engineering Sciences Building, Asiatown IT Park, Lahug, Cebu City 6000

b. 6/F I2 Building, Asiatown IT Park,  Lahug, Cebu City 6000

2. Cebu Global Teleservices Inc: A globally competitive sales and customer service oriented organization that answers to the demands of outsourcing. Heedful to the needs of its clients, CGTS is on its way of distinguishing itself amongst the most trusted call centers in the Philippines and around the world.

*2nd Floor Mango Square Complex, Gen. Maxilom Avenue, Cebu City

3. Convergys: An American multinational corporation that provides outsourcing solutions,

i2 & i3 Bldgs
Photo by: gangnam style 2012, CC BY, via flickr

information management, customer management and consulting.

*Locations:  

a. Cebu City:     R. Arcenas Street, Arcenas Estates, Banawa Hills, Cebu City 6000

b. Asiatown i2: 11th & 12th Flr, i2 Bldgv, Jose Ma. del Mar Avenue, Asiatown IT Park, Lahug, Cebu City 6000

c. Asiatown i3:  i3 Building, Asiatown IT Park, Cebu City 6000

4. Teletech:  A leading global provider of business process outsourcing solutions. Services include customer management, technical support, database marketing, sales and eCommerce.
*Oakridge IT Center, A.S. Fortuna Street, Banilad, Mandaue City 6014, Cebu

5. ePerformax: A PCI certified and employs a Six Sigma approach to our processes for maximizing performance and managing people which, along with a highly- experienced U.S. and Filipino management team, enable us to achieve exceptional performance results.
*Xpresso Cafe, Ground Floor, JY Square Mall, Salinas Drive, Cebu City 6000

6. Teleperformance: A French company that began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option to the Philippines and U.S. markets. We operate more than 6,000 workstations from 9 contact centers located in and around Manila, Bacolod City and Cebu City. 

*Insular Building, Cebu Business Park, Cebu City 6000

7. Qualfon Inc: A business process and contact center outsourcing provider with an international presence.

Skyrise3
Photo by: Bash Badong, CC BY, via flickr

*Qualfon-Skyrise 3 Building, Asiatown IT Park, Lahug, Cebu City 6000

8. Sykes: A global leader in providing outsourced customer contact management solutions

Synergis IT Bldg
Photo by: bjpunk182, CC-BY, via flickr

and services providing an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world primarily in the Telecommunications, Financial Services and Technology industries. During the initial emergence of customer contact centers in the Philippines, SYKES was a pioneer in the market – being one of the first global companies to set up operations there.

*4th Floor, Synergis IT Bldg, F. Cabahug Street, Mabolo, Cebu City 6000

9. Aegis PeopleSupport Inc: A top contact center in the Philippines headquartered in Los Angeles, California, is a leading business process outsourcing (BPO) provider that offers customer management, transcription and captioning, accounts receivable management and additional BPO services from its centers in the Philippines, Costa Rica and United States. PeopleSupport's services are performed in the Philippines, where it is one of the largest outsourcing companies, employing college-educated, fluent English speaking Philippine personnel. 

*Aegis Tower, Inez Villa Street, Asiatown IT Park, Cebu City 6000

10.Kudo Support Inc: Located in Mactan Island, Kudo Support Call Center is a provider of outsourced customer service, technical support to telecommunications companies, clothing, internet service providers, hotels and restaurants and other companies.

*2nd street corner 3rd avenue, MEPZ1, Lapu-lapu City 6015, Cebu  

11.eBusiness BPO Inc: A global business partner of companies that want to improve and increase their revenues through outsourcing. It provides and caters to different market sectors around the globe.

*Philippine Corporate Headquarters: 15th Floor, Cebu I.T. Tower , Bohol Avenue corner Mindanao Avenue, Cebu Business Park, Cebu City 6000, Philippines 

Keppel Bldg
Photo by: themepixels, CC-BY, via flickr

12. PA Everyday: An Australian-owned and Australian-mangaged BPO firm headquartered in Cebu founded in 2009. It has a global reach with offices in Australia, US and UK.
*Room 202, Keppel Bldg, Cebu Business Park, Cebu City 




13. SupportSAVE Solutions, Inc: Founded in November 2004, it is an offshore BPO providing contact center and industry-specific back-office functions serving clients in diverse industries including technology, industrial, telecommunications and insurance.

*7th Floor, Robinson's Cybergate, Don Mariano corner Don Gil Garcia Streets, Fuente Osmeña, Cebu City
*US Headquarters: Studio City, CA 

14. Live2Sell Group of Companies: A European-owned and American-managed Philippine call center, offering inbound call center services and support, along with providing comprehensive B2C and B2B telemarketing services and complete business outsourcing solutions such as appointment setting and lead generation services.
*3rd Flr, Hyundai Bldg, A.S. Fortuna St, Mandaue City
*welive2care.com